Allied Staff Programs
THURSDAY, OCTOBER 21, 2010
Smile Design and Advanced Provisional Fabrication
8:00 am – 10:00 am
Mike Malone, DDS
Learning Objectives: After completing this course the participants will understand:
- Principles of smile design to be used to develop an ideal diagnostic wax-up
- How to transfer the information in the diagnostic wax-up into a completed provisional that rivals the final restoration
- Systems to help communicate the results of the completed prototype to your technician so you can deliver a predictably ideal restoration
Communication in an Increasingly More Technical Age
11:00 am – 12:00 noon
and 1:30 pm - 3:00 pm
Craig Cooper, DDS
As implantology becomes more complex (cat-scans, 3D models, advanced bone grafting etc) it becomes increasingly more difficult for office staff to communicate treatment value to patients. Dr. Cooper will present communication techniques that will focus on the primary implant patient demographic without “overwhelming” the patient. Patients must be able to see the value of treatment and not just the cost of that treatment. Whether you are working in an office that delivers both the surgical and the prosthetic side of treatment or work in an office that performs on one of these disciplines and depends on referral from other doctors to complete the “team approach” you will find Dr. Cooper’s lecture valuable and immediately applicable.
Learning objectives: At the completion of this presentation participants should be able to:
1. Recognize the primary implant/patient demographics and distinguish the implant decision process of various patient demographics.
2. Be able to communicate value of a treatment rather than just the cost
3. Recognize that patient communication can be successful even as treatment plans become more technical
4. Increase new patient appointments by direct communication through the media at a reasonable cost
5. Provide in-office seminars that are effective for increasing new patient appointment and building a referral practice
6. Understand and take home copies of effective correspondence from a welcome letter to operative reports to educational brochures
7. Make predictable financial agreements that allow patients to better afford treatment.
Patient Monitoring during Sedation: Sense and Non-Sense
4:00 pm – 5:00 pm
Daniel Becker, DDS
Sunday, January 31, 2010, seemed like the perfect day to fly along the northern shoreline of Borneo over the rainforest and small mountains. Unfortunately weather conditions changed and a staff general surgeon, who is also a recreational pilot, found himself in the midst of a grave situation. He was hanging from a tree with multiple compression fractures, as his friend and lone passenger lay on the jungle floor dead. What went wrong? They were flying without instrument ratings in an aircraft that was not equipped for poor weather. Advanced technology and advanced training would have saved the passenger’s life.
Piloting sedation cases has potentially deadly pitfalls. The monitors we use and our skill in using them can keep our patients off the jungle floor and flying smoothly through even the most challenging of procedures. During this one-hour presentation we will help you work on your instrument rating.
Learning Objectives: At the completion of this presentation, participants should be able to:
1. Distinguish the sensible and legal requirements for patient monitoring
2. Understand technical aspects of monitors and describe limitations for each
3. Compare and contrast the cost-benefits of various monitoring systems
4. Discuss suggested clinical pearls for patient monitoring
Friday, October 22, 2010
Capture the Perfect Smile! Digital Photography Techniques for Patient Documentation
8:00 am – 12:00 noon
Rita Bauer
Are you using patient photography to its fullest but not satisfied with the results? Do you use your clinical photographs only for treatment planning and patient records? Then you are missing out on an excellent communication tool with the lab and the patient. Learn the techniques to consistently take excellent patient views and the preparation of marketing and education material. You will be amazed how easily digital photography can be learned and immediately incorporated into your practice.
Learning Objectives: Attendees can expect to learn the following from the presentation:
1. Camera choices for your practice and exposure setup for patient photography
2. Techniques for standardized patient photography with mirrors and retractors
3. Using photography as a communication tool with the patient and the dental lab
4. Photography as a marketing tool: use your patient photographs as practice enhancers and prepare customized patient presentations in seconds
Saturday, October 23, 2010
Women’s Health Issues – It Is a Quality of Life Issue!
8:00 am – 12:00 noon
Claude Hughes, MD, PhD
As women age in the late reproductive years (ages 40-50), ovarian function changes. This has often appeared chaotic and confusing to patients and their physicians. New research suggests that there are understandable underlying patterns during the menopause transition. These new endocrine insights should lead to more specific individualized approaches in terms of low-dose pharmaceutical interventions and more explicit guidelines for nutritional and lifestyle changes to improve the quality of life for women in this lifestage interval.
Learning Objectives: Attendees can expect to learn the following from the presentation:
1. New insights about hormonal changes in the menopausal transition that are beginning to explain some of the experiences women have in this phase of life
2. Nutritional, lifestyle and pharmaceutical steps that may all play complementary roles in individualized responses to problems that a woman may experience allied staff programs